I work with businesses to find the bottlenecks holding back growth and put the right structure in place to fix them. Building a sales function from scratch, tightening an existing process, or overhauling how a team operates end to end. B2B or B2C, across multiple industries, I bring hands-on delivery, not just recommendations.
Go-to-Market & Strategy
Inbound and outbound lead generation strategy
Full RevOps architecture and operating process
Market and competitor analysis
Partner ecosystem and channel development
AI-Enabled Sales & Service
Efficiency work that lifts output without lifting your AI bill: converting documents to lean formats, tightening instructions, and structuring workflows so every call does more
Skills that package your expertise and process for Claude to run consistently
Automation and MCP connections wiring Claude into your CRM, Drive, Slack and outbound systems
Artefacts that turn AI output into documents, dashboards, proposals and tools
Guardrails and governance that lift output without adding headcount
CRM & Tech Stack
Salesforce Sales Cloud and Service Cloud admin
HubSpot Sales Hub and Marketing Hub
CRM pipeline design and process management
Sales tooling and integrations across enrichment, intent and outbound platforms
Sales Team Performance
End-to-end sales process from lead to close
SDR and AE onboarding, training and performance reviews
Hiring support for sales and service positions
Customer & Revenue Retention
Customer retention process design
Service team process and training
Revenue Operations support across sales, service and marketing
Sales Recruitment (Balkans Talent)
Sourcing and screening sales candidates on the ground in the Balkans
Strong SDR, BDR and AE talent, hands-on vetted so you see a shortlist, not a pile of CVs
For companies open to hiring from the region, remote or relocating